Cookie Policy
This Cookie Policy explains how our online gaming platform collects, uses, and manages cookies and similar tracking technologies when you access our services. As a leading provider of online gaming entertainment in India, we are committed to transparency regarding our data practices and ensuring compliance with applicable Indian privacy regulations, including the Information Technology Act, 2000 and related rules. This policy applies to all users accessing our gaming services from India and should be read in conjunction with our Privacy Policy and Terms of Service. Last updated: January 28, 2026.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our gaming platform. These files contain information that helps us recognize your device and preferences during subsequent visits. Cookies play a crucial role in enhancing your gaming experience by remembering your settings, maintaining session security, and providing personalized content. In the context of online gaming and casino services, cookies are particularly important for maintaining game state, tracking betting history, and ensuring secure transactions. We use various types of cookies, including session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality, user authentication, and security features. These cookies enable core gaming services and payment processing. | Session to 1 year |
| Performance Cookies | Collect information about platform usage, game performance, and technical optimization. Help us improve loading times and gaming experience. | 30 days to 2 years |
| Functional Cookies | Remember your preferences, language settings, and customization options to provide personalized gaming experience. | 90 days to 1 year |
| Analytics Cookies | Track user behavior, game statistics, and platform analytics to understand usage patterns and improve services. | 6 months to 2 years |
| Marketing Cookies | Deliver targeted advertisements, promotional content, and track campaign effectiveness across our gaming platform. | 30 days to 1 year |
3. Essential Cookies and Gaming Functionality
Essential cookies are fundamental to our gaming platform’s operation and cannot be disabled without affecting core functionality. These cookies manage user authentication, maintain gaming sessions, process payments, and ensure security compliance with Indian gaming regulations. They store critical information such as login credentials, game progress, account balances, and transaction history. Without these cookies, you would be unable to access games, make deposits, withdraw winnings, or maintain continuous gaming sessions. Essential cookies also help us comply with responsible gaming requirements by tracking session duration and implementing cooling-off periods when necessary.
4. Performance and Analytics Tracking
Performance cookies help us optimize our gaming platform by collecting data on loading times, game performance, server response rates, and technical issues. This information enables us to identify and resolve performance bottlenecks, ensuring smooth gameplay across all devices. Analytics cookies provide insights into user behavior, popular games, peak usage times, and platform navigation patterns. We use this data to enhance user experience, develop new features, and optimize our game portfolio. All performance and analytics data is collected in aggregate form and does not identify individual users unless explicitly consented to through our analytics preferences.
5. Third-Party Cookies and Gaming Providers
Our platform integrates with various third-party gaming providers, payment processors, and service providers who may set their own cookies on your device. These include game developers, payment gateways, fraud prevention services, and customer support tools. Third-party cookies enable features such as live dealer games, progressive jackpots, social gaming elements, and secure payment processing. We carefully select our partners and ensure they comply with applicable Indian data protection standards. However, we do not control third-party cookies, and their use is governed by the respective provider’s privacy policies. We recommend reviewing these policies to understand how third-party cookies may affect your gaming experience.
6. Cookie Management and User Controls
You have several options for managing cookies on our gaming platform. We provide a comprehensive cookie preference center accessible through your account settings, where you can enable or disable non-essential cookie categories. You can adjust preferences for performance, functional, analytics, and marketing cookies while maintaining essential gaming functionality. Additionally, most web browsers allow you to control cookies through their settings menu, where you can block, delete, or receive notifications about cookie placement. However, disabling certain cookies may limit your access to specific gaming features, bonuses, or promotional offers.
7. Browser-Specific Cookie Settings
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Select your preferred cookie handling option and manage site-specific permissions.
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data. Configure cookie acceptance rules and manage stored data.
- Safari: Go to Preferences > Privacy > Manage Website Data. Control cookie storage and cross-site tracking preferences.
- Microsoft Edge: Visit Settings > Site permissions > Cookies and site data. Adjust cookie blocking levels and manage exceptions.
- Mobile browsers: Access privacy settings through browser menu options, typically found under Settings or Privacy sections.
8. Legal Basis and Consent Management
Our use of cookies is based on legitimate interests for essential gaming functionality and explicit consent for non-essential tracking technologies. Under Indian privacy regulations and international best practices, we obtain clear consent before placing marketing and analytics cookies on your device. You can withdraw consent at any time through our preference center or by contacting our support team. For users accessing our platform from jurisdictions with specific cookie regulations, we implement appropriate consent mechanisms and provide enhanced control options. We maintain records of consent preferences and regularly review our legal basis for cookie processing to ensure ongoing compliance.
9. Data Security and Cookie Protection
We implement robust security measures to protect cookie data and prevent unauthorized access, manipulation, or theft. All sensitive information stored in cookies is encrypted using industry-standard protocols. We regularly update our security practices and conduct vulnerability assessments to identify potential risks. Cookies containing financial or personal information are subject to additional protection measures, including secure transmission protocols and limited access controls. We also implement measures to prevent cross-site scripting attacks and other security vulnerabilities that could compromise cookie integrity. Our security team monitors cookie usage patterns to detect anomalous behavior and potential security threats.
10. Cookie Retention and Data Lifecycle
We maintain clear retention periods for different cookie types based on their purpose and legal requirements. Session cookies are automatically deleted when you close your browser, while persistent cookies remain active for predetermined periods ranging from 30 days to 2 years. We regularly review and purge expired cookie data to minimize data storage and protect user privacy. Gaming-related cookies may have extended retention periods to maintain account history, transaction records, and responsible gaming measures as required by Indian gaming regulations. Users can request deletion of their cookie data at any time, subject to legal and operational requirements for maintaining gaming integrity and regulatory compliance.
11. Contact Information and Updates
If you have questions about our cookie practices, need assistance with preference settings, or wish to exercise your privacy rights, please contact our dedicated privacy team through the support channels available on our platform. We regularly update this Cookie Policy to reflect changes in technology, regulations, or business practices. Significant changes will be communicated through prominent notices on our platform or direct communication to registered users. We encourage you to review this policy periodically to stay informed about our cookie practices. For users in India, we ensure all cookie practices comply with applicable local regulations and provide appropriate mechanisms for addressing privacy concerns and exercising data protection rights.